Management Associates (RETAIL)
We are looking enthusiatic individuals to join us as Management Associates!
Programme Progression:
Management Assoicates are required to successfully perform the following roles as part of their progression with the company in retail operations:
Customer Service Executive ->Senior Customer Service Executive -> Supervisor -> Training Assistant Shop Manager-> Assistant Shop Manager -> Training Shop Manager -> Shop Manager
The Program
Phase 1: Retail Exposure Program Trainees will undergo OJT by assigned buddy and perform the roles of sales/service professional and Shop Manager. Following are some hands-on skills that trainees will have to be competent at:
- Shop Tour – Understanding the trading areas
- Selling Floor – Display standards, color coordination of products etc
- Stock Room – Inventory Management
- Pricing & Product Knowledge
- Promotion & Sales Process
- Customer Service Standards
- Sales / Targets Achievement
- People Management and Development
- Documentation and procedures
Phase 2: Leadership Development Program Leading & Coaching Sales Associate in the retail outlets for the day-to-day sales and operations duties
- Managing sales targets including setting and monitoring of sales targets
- Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc.
- Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing
- Managing visual display
- Executing other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc.
- Quarterly presentations to the Operations Team and Management
Requirements:
- Must have a Degree in Business Management or related discipline
- Willing to work retail hours
- Willing to work in a fast-paced environment.
- Possess effective interpersonal skills and love to interact with people from all walks of life
- Sales oriented and passionate for achieving of sales targets
- Possess good salesmanship and sense of entrepreneurship
- Able to work effectively with a diverse workforce i.e. people of different ages, races and etc
- Maintaining a well-groomed, professional appearance while at work
- Strong interest in fashion styling
- Fun, vibrant & outgoing personality with great personal style
- Keen sense of fashion and a passion for the fashion industry
To apply, please email resume with recent picture to tiffany@simonconsultancy.com
EA License: 10C5394
EA Reg. No: R1101892